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You read an email request and write a response that includes specific information (questions, suggestions, or explanations).
2 emails (Questions 6–7)
10 minutes each
Reply to an email with all required points
Sample response: Dear Ms. Rich. I am happy to be a member of the City Sports and Fitness Club. There are some things I would like to know about the club. I like to go swimming early every morning before work. How early does the pool open on weekdays? Also, although I am a very good swimmer, I am a very bad tennis player. I would like to improve my game. Do you have tennis lessons at the club? I would have time for lessons on Saturdays or Sundays. I don’t have a tennis racket, so I am planning to buy one at the club store. I don’t know how to choose one. Is there someone in the store who knows a lot about tennis rackets and can help me choose the best one for me? I really appreciate your help.
Sample response: Dear Ms. Andrews: I have received your e-mail asking me to explain why I don’t wish to renew your lease. In your lease, it clearly states that rent is due by the 5th day of the month. For the past three months, you have made your rent payment as late as the 15th. I have already written you a letter stating that this is unacceptable. In addition, it has come to my attention that you have been allowing clients to bring pets into the office. This is a violation of the lease, which states that no animals are allowed on the premises. I will consider renewing your lease if you wish. However, in order to do so, I would like you to pay three months’ rent in advance. If you bring me a check for three months’ rent before the end of this month, I will renew your lease for one year. Sincerely, John Munro